Jateen Narsai is an IT professional with over 15 years’ experience in business and systems analysis, process improvement and software solution design. His work includes customer onboarding, approval workflows and reporting automation. He works across requirements, solution documentation, testing and implementation support, with a focus on reducing manual effort and making systems easier to use.
Experience
Jateen has worked on business and technology problems across banking and insurance systems. His experience includes API rationalisation, data migration and the design of automated risk assessment workflows. These projects have involved translating business requirements into system rules, data structures and interfaces.
He collaborates with developers, solution architects and test analysts to connect the intended business outcome with the delivered system. His approach combines targeted analysis with clear documentation and simple user experiences.
View Jateen’s LinkedIn profile.
Articles
- Which business processes should you automate first? A practical scorecard
- How to reduce duplicate data entry between your CRM and accounting system
- How to automate approval workflows without losing control
- How to find bottlenecks in a business process before automating it
- Workflow automation ROI: how to build a realistic business case
- Customer onboarding automation: from signed agreement to a ready-to-start client
- What affects the cost of a workflow automation project?
- Quote-to-invoice automation for service businesses: connect the handoffs
- AI or rules-based automation? How to choose for each workflow step
- n8n vs Power Automate: how to choose for your business workflow
- Designing operations around AI: the organisational work behind productivity